This site is for everyone

Our commitment

This website is designed, built, and tested to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We treat that as a floor, not a ceiling, and we test against WCAG 2.2 criteria where practical.

What we build in

• Every page works with a keyboard alone, with a visible focus indicator
• Pages are structured with landmarks and correct headings for screen readers
• All meaningful images carry text descriptions
• Text and background colors meet or exceed the 4.5 to 1 contrast standard
• Text can be resized up to 200 percent without breaking the layout, and zoom is never disabled
• Forms have visible labels, clear instructions, and errors described in text
• Motion is minimal, and the site honors your device's reduced motion setting
• The site works on phones, tablets, and desktops, in portrait and landscape

How we test

Automated checks run on every page before any change is published. On top of that, a person reviews new pages with keyboard-only navigation and a screen reader. Automated tools catch less than half of real accessibility problems, so the human pass is not optional.

Known limitations

• Location pages show a stylized map image rather than an interactive map. Written directions, transit notes, and parking details are provided for every location.
• Some older PDF documents may not be fully accessible. Ask us and we will provide the content in a format that works for you.

Tell us what is not working

If you hit a barrier on this site, please tell us. We aim to respond within two business days and to fix confirmed problems quickly.

• Call (757) 555-0142 and ask for the web team
• Use the contact form and choose "Something else"

In person

Every Osprey Point location has a step-free entrance, accessible restrooms, and accessible parking. Interpreters, including American Sign Language, are available at no cost for appointments; ask when you schedule. Service animals are always welcome.

This statement was last reviewed August 1, 2026.